Hi, I’m Patrick!
I'm a Bay Area user experience design leader with over 20 years of experience in the industry. I'm passionate about building teams and creating delightful experiences that are informed by empathy, data, and the needs of a growing business.
I've had the privilege of working on consumer and enterprise products that have allowed people to express themselves, connect with loved ones, grow businesses, and save lives. I love people, products, and what I do for a living!
Leadership Style
Empathy & Respect
Empathy and respect sit at the core of any good product team and its work. Understanding the needs of a business’s customers and users provide a product team with purpose, direction, and inspiration.
Moreover, a healthy and motivated team is almost always comprised of people who feel safe, trusted, accountable, and empowered to do what they do well. That means creating environments where people feel listened to, empathized with, challenged, and given a clear vision that they can take ownership of.
Holistic Insight
Understanding the customer lies at the heart of every successful product. That said, successful product design can’t just be grounded in qualitative user research. It needs to be informed by quantitative data and an understanding of the greater impact to a business.
A holistic diagnosis of a problem or opportunity leads to informed design decisions, intricate solutions, and effortless roadmap alignment among product and leadership teams.
Lean & Agile UX
I take pride in guiding teams in how to produce customer and business value sooner rather than later. That means helping teams to visualize what a coherent strategic vision looks like, while also ensuring that solutions can be designed with measurable milestones and tests in mind. That allows us to learn faster, adapt quicker, and swiftly deliver value to businesses and end users.